Why Won't the Contact Information Save?
If you are entering Contact information and find it will not save, always check the following:
CONTACT EMAIL ALREADY EXISTS
The email address you have entered is already in use for another contact, or for the same contact in a previously setup profile.
To identify where the email address is in use in Contacts, set up a Smart filter for the email and search your Contacts
Click here to read How to search contacts using a filter.
COUNTRY
When adding an address to a Contact or Organisation the content entered will not ‘save’ until a country is selected.
Tip: Select the correct Country name from the dropdown list in the Create contact window
For example, USA is not recognised in Hire Insight, the correct name is United States.